To make a great sales, we often meet some potencial customer but full with objection. So you must have a quite enough experience when meet customer like this. We share here some of our technical approach when you meet them.
We devided customer objection in two criteria :
- Minor Objection. Is the objection that still can be solved, etc : objection about price of our product.
- Major Objection. Objections that can't be solved at all, etc : poor of capacity
But if your customer was give signal which is put them in the minor objection (point no.1) , you just need to do some advice from us below :
- Listen to their complain
- Repeat their complain
- Ask them about their complain which is make more focus
- Give a reasonable answer for their complain
- Make sure to them all their complain was answered



